All About Working With Us
How Do I Know if Northern Edge Digital Marketing is the Right Agency for Us?
When you book a consultation with us, we’ll prepare for the meeting by doing our homework. We’ll research your business, your market, and your competition prior to speaking so that we can dive into the good stuff during our conversation. At the end of that consultation, we’ll both have a pretty good idea of whether or not we’re the right agency for you.
What is the Minimum Advertising Budget Your Agency Will Work With?
This might sound obvious, but our minimum budget is the budget large enough to reach your goals. We will do the research and make sure that your budget is viable. If we think it’s sufficient to achieve your desired results, that’s big enough for us.
Will I Have to Sign a Long-Term Contract?
We prioritize building lasting partnerships, believing in the value of commitment to achieve the best results. While we encourage longer-term contracts with incentives for those who are ready to dive deep with us, we understand flexibility is key. If you need a month-to-month arrangement, we’re open to discussing how we can make it work.
Who Owns the Assets Your Performance Creative Team Develops for Us?
Our creative team is our secret weapon. And when you hire us, they become your weapon too. While you can’t take the team with you if you go, you can take everything they create for you. The landing pages, ads, and videos—they’re all yours.
Will I Have Access to My Accounts?
Not only will you have access to them, you will own them. And that includes both the accounts you invite us to as well as the ones we create for you. It’s your ship; we’re just the captains.
What is Your Pricing Structure?
We charge a fixed monthly retainer based on your ad spend. We prefer not to charge a percentage of spend like many agencies. Our retainers follow a tiered pricing model where fees are consistent month to month and only change when your ad spend changes significantly.
What Type of Reporting Do You Provide?
All of our clients get a fully customized dashboard with the metrics that matter most to their business. You will have access to this dashboard 24/7, and metrics will update every 15 minutes. But reporting is about more than just dashboards; it’s about communication. We meet with our clients on a schedule that meets their needs, usually biweekly. During these meetings, we’ll put context to the numbers on your dashboard and how they relate to the initiatives we’re working on.